Dependable IT Support for your business to provide complete peace of mind
Providing Comprehensive IT, Cyber Security, Cloud and Strategic Technology Services to Businesses across Edinburgh and beyond.
IT Support
Proactive maintenance and round-the-clock support to keep your business operating at its peak.
Cyber security
Enterprise-grade cyber security services to protect your people, devices and networks from cyber attacks.
Automation
Unlock the hidden potential of technology in your business, streamline your processes, save time and money.
Ai
Engage with your customers better to provide better service with AI gain the productivity and efficiency benefits.
5 Star IT Support
Our fantastic Managed IT Support service is loved by our happy clients. Here's a few comments from them about us.
“Five star as always!”
“The team are always quick to respond and resolve issues regardless of the deemed importance. The responsiveness and dialogue is always reassuring.”
“Really friendly and very professional. Highly recommended!”
UNLOCKING BETTER FOR YOUR BUSINESS AND SHAPING YOUR SECURE SUCCESS WITH TECHNOLOGY
Our IT services cover SMBs from Edinburgh to London, and across the wider UK. As your partner for all-things IT, we’ll help you to untangle your tech troubles and shape your success with efficient and secure-by-design technology. That means less lost time, peace of mind, focus, and inefficient spending, and more performance, scalability, and focus on what really matters for you and your team.
We understand your IT needs: We work with businesses of all sizes, bringing enterprise-class experience and tools to unlock your exceptional using the power of IT and exceptional IT support.
Strategic IT Partnership: We're more than an IT support provider; we're a technology partner for your business's journey! We'll help you to align technology with your goals and maximise IT ROI.
Supporting Your Team: Both in the day-to-day and strategic level, we'll empower your team to get the best from their IT. We'll help you to lower costs, upskill your team's use of IT, and help you to enfroce secure IT practices to keep your business secure.
All About You: Our focus is on you. We take your pains away and help you to achieve your goals with tailored solutions, personal partnership, and transparent pricing.
Thinking of changing your IT Provider? Read this guide first...
Here are some of the highlights you’ll find inside:
- Five Key Technology Revolutions
- The Importance of an IT Strategy
- Why Businesses Switch IT Providers
- Choosing the Right IT Partner
- The First 90 with a new IT Partner
Unlock Your Business's Potential with Novix IT: TAlk with Us Today!
We’re more than just an IT service provider – we’re your key to unlocking a world of digital possibilities.
Choosing the right IT Partner can be daunting
That is why we have implemented a zero risk guarantee. If you are not satisfied with our service within 90 days. We will give your money back.
90-Day Money Back
If you are not 100% happy with our service after 90 days, you will receive a full refund. No problem.
No Onboarding Fees
We believe in working with you long-term. We will invest all the time we need to get you setup to receive the best service.
Super SImple Pricing
When you receive our monthly bill, you won’t find lines of jargon but easy, friendly and understandable invoices.
PROVIDING COMPREHENSIVE IT, CYBER SECURITY, CLOUD, & STRATEGIC IT SERVICES TO BUSINESSES ACROSS The UK.
IT Support
Our round-the-clock support will keep your IT working securely at its best, while our helpdesk will be there to offer swift and friendly support to your team. always smooth.
Cloud Services
Scale and manage your business's IT infrastructure much more seamlessly with our cloud services, including support and consulting for Microsoft 365.
Cyber Security
Wrap several layers of protection to keep your data, devices, people and network secure from today's common and sophisticated threats alike.
Data Backup, Disaster Recovery, & Business Continuity
Ensure business resiliency and bounce back from unexpected threats and disruptions swiftly and reliably.
Our Process: Exceptional IT, Made as Easy as 123
Assessment & Customised Plan
We get to know you, your pains, and your goals. We'll also assess your IT environment to discover how to power-up and secure it and from there, present a plan for unlocking your exceptional with technology.
Seamless Implementation
We'll take care of smoothly and securely onboarding your business onto our IT support and will start rolling out your custom-made plan to achieve your goals with IT.
Ongoing Support
We'll constantly support your success with IT, both in your day-to-day and strategic initiatives. We provide ongoing helpdesk support, including proactive maintenance, 24/7 monitoring, and keep your IT infrastructure running smoothly.
Continuous Improvement
We'll keep aligning IT with your goals and drive continuous improvement in your IT environment's performance and security. We'll adapt our support and solutions to support the evolution of your business.
Proven Expertise, Customised IT Solutions, Responsive and PErsonal IT support
We’re certified IT experts:We hold a range of certifications with IT vendors as well as project management, cyber security, and compliance frameworks, including Microsoft, ITIL, ISO 27001 Foundation, and Prince2 Practitioner.
All-Inclusive Managed Service, Tailored to You: We offer a complete business technology package where the specific products and services are tailored to how you work, rather than the other way around!
People and results focused: We care about people and making a difference for them. When you work with us, you’ll feel and see our care and proactivity.
Cyber Security Specialists: We’re ISO27001 certified and help businesses to deploy compliant and secure-by-design IT solutions that ensure your resilience.
Partners for the business journey: We help you align and harness technology to grow and delight your customers. We’re your partner for the journey.
Focus On What you do best With NOVIX IT
Goodbye downtime
We'll help you to bid goodbye to downtime, IT issues, and sunk time and costs to IT management. We'll turn your tech from an obstacle into a success enabler
Hello Exceptional IT
With a truly personal touch! We'll unlock the potential of your IT environment so that your team can do their best work with secure and efficient technology.
Better: Today & tomorrow
'Best' never lasts forever, but we'll help you to drive better business outcomes each day, including your biggest and most ambitious plans.
Exceeding Expectations: Testimonials from Our Clients
Your Guide to Novix IT Solutions
Managed IT services means we take care of your entire information technology requirement. We manage all your hardware and software sourcing, installation, technical support, and IT staffing needs. It also means Novix IT acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems and emergency assistance to keep your business up and running.
Our managed IT service includes the following key services:
Fully Managed IT & Cyber Security Support
Cyber Security Risk Assessment
Microsoft 365 Licensing & Support
Professional Services/Digital Transformation Support
24/7 IT Support
IT Consultancy
Cyber Essentials Certification
Penetration Testing
ISO27001 Certification
We usually work with businesses with over 20 employees working in industries such as legal, accounting, property, manufacturing, event services, and fintech and financial services. We give these businesses the complete IT solutions that they need to assure compliance, stay secure, and to grow and delight their customers with simplified, scalable technology.
