Managed IT Support

Expert IT Support in Edinburgh, Central Scotland and London

Truly Simple IT

Trouble free IT really can be a reality!

Introducing Novix IT Managed IT Services: Envision a future with months of seamless IT operations. Bid farewell to the stress of software updates, integration issues, downtime, support troubles, and security breaches. Even when you're away from the office, you can trust that your company's entire IT infrastructure is in expert hands.

In a nutshell, Novix IT's IT Support and Cyber Security services deliver unbeatable value. Our proactive and comprehensive approach ensures continuous technology integration, up-to-date systems, and around-the-clock expert technical support—without waiting for something to go wrong.

With Novix IT, your IT needs are comprehensively met, empowering your team to thrive with increased efficiency and productivity.

Managed IT Service Benefits

How can our Managed IT Support Service help you?

Device Monitering

We monitor all devices 24/7 to proactively respond to issues and avoid disruption to your organization.

Rapid Remote Support

Our team offers quick, unlimited support for your users and devices with Managed IT Services, just contact us for assistance.

Backup & Recovery

Safeguarding your organization's crucial data, our cloud backup ensures secure UK storage and near-instant recovery for continuity.

Strategic Consulting

Achieve your long-term goals via strategic consulting on business processes, technology updates, and industry practices.

Cyber Security

Defend your organisation with our layered approach against cyber threats, focusing on protecting your data from various risks.

Updates & Maintenance

We maintain your IT infrastructure, handling routine updates for peak performance, enabling seamless work completion.

Frequently Asked Questions (FAQs)

Frequently Asked Questions about our Managed IT Services

Here are some frequently asked questions we see clients ask during the process of choosing an IT Provider.

We understand that most small businesses put in a lot of working hours. Like us, most small and medium businesses like to start their day early and get things going to get through their tasks. This is why we operate from 08h00 to 18h00, Monday to Friday. 

After-hours and weekend cover is charged on an ad-hoc basis as it is not included in our plan. This is due to the majority of our clients not needing these extended hours covered.

We understand that every business's needs are different, and if you need extended hours we can offer Out-of-Hours and Weekend cover as an additional monthly service to those businesses who can't afford any downtime.

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Book a Free IT Assessment

Book a completely free IT Assessment with Euan to discuss the needs of your business, and discover how we can help.