Privacy Policy
Last Updated: June 3, 2025
Welcome to Novix IT (“we”, “our”, “us”). We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://novixit.co.uk, and when you engage with our IT Services and Cyber Security solutions.
By using our website, you agree to the terms outlined in this Privacy Policy.
Who We Are
Novix IT is a UK-based provider of integrated IT Services and Cyber Security solutions, dedicated to simplifying and securing technology for our clients. As trusted educators and protectors in the digital space, we ensure your data is handled with the same integrity we apply to our services.
What Information We Collect
We collect personal and technical information to deliver an exceptional and secure experience:
Personal Information
Collected through forms, emails, or direct contact:
- Name
- Email address
- Phone number
- Company name
- Job title
- Enquiry Content
Technical & Usage Data
Collected automatically via cookies and analytics:
- IP Address
- Browser Type & OS
- Device Information
- Pages Viewed
- Session Duration
- Referral Sources
Cookies and Tracking
We use cookies to:
- Personalise your experience
- Track website usage
- Support marketing and analytics
You can manage cookies in your browser or through our Cookie Consent Manager.
How, why, and how
How We Use Your Information
We collect and process data for:
- Providing and managing IT services
- Delivering Cyber Security assessments
- Responding to client queries
- Improving website performance
- Sending service updates or newsletters (if subscribed)
- Meeting legal or regulatory requirements
Our Legal Basis for Processing (Under UK GDPR)
We rely on the following lawful bases:
- Consent when you opt-in
- Contractual Obligation – when we provide a service
- Legitimate Interest – for business insights or system protection
-Legal Compliance – where required by law
Who We Share Your Data With
We do not sell your data. We may share it with:
- Third-party vendors (e.g., cloud hosting, analytics)
- Professional service providers (e.g., legal or cybersecurity partners)
- Law enforcement or regulatory bodies (when required)
- All partners adhere to strict data protection agreements.
Protections
How We Protect Your Data
As experts in Cyber Security, we use robust measures:
- End-to-end encryption
- Secure server infrastructure
- Firewall and intrusion detection systems
- Multi-factor authentication (MFA)
Your data security is central to our promise.
International Transfers
Some of our third-party tools may store data outside the UK. When this occurs, we ensure:
- Standard Contractual Clauses (SCCs)
- Data Processing Agreements (DPAs)
- Equivalent protection standards
Data Retention
We keep your data:
- Only as long as necessary for service delivery or legal purposes
- Then delete or anonymise it securely
Your Rights Under the UK GDPR
You can:
- Request access to your data
- Correct inaccurate information
- Request data deletion
- Limit or object to data use
- Withdraw consent at any time
- Request data transfer (portability)
To act on your rights, email us at privacy [ at ] novixit.co.uk
Third-Party Links
Our website may link to other sites (e.g., vendors, blogs). We are not responsible for their privacy practices. Review their privacy policies separately.
Policy Updates
This Privacy Policy may be updated to reflect changes in legal requirements or service offerings. Changes are posted on this page with the date of the last update.
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