ScotlandIS ITMSP Best Practice Charter: Leading the Way in IT Excellence

Home » ScotlandIS ITMSP Best Practice Charter: Leading the Way in IT Excellence

Novix IT is proud to announce that our co-founder and director has been appointed as a board member and Vice Chair of the ScotlandIS ITMSP Best Practice Charter board for her proven dedication for driving excellence in IT and Cyber Security space.

This leadership position places Novix IT at the forefront of efforts to elevate standards and drive innovation within the United Kingdom’s IT Managed Service Provider (ITMSP) community. Through this influential role, our director is actively involved in guiding industry practices, fostering collaborative partnerships, and advancing cybersecurity standards across Scotland’s digital landscape.

As part of this ongoing commitment to excellence, Novix IT has also adopted the ITMSP Best Practice Charter established by ScotlandIS. By aligning with this charter, we join a proactive network of IT professionals dedicated to promoting transparency, consistency, and cybersecurity within the IT services and cyber security sector. This partnership solidifies our dedication to providing secure, reliable, and top-tier IT services.


What is the ITMSP Best Practice Charter?

Launched in September 2023, the ScotlandIS ITMSP Best Practice Charter is a pivotal initiative that seeks to promote a culture of best practices, cooperation, and performance excellence across the IT Managed Services industry. Our participation in this charter reflects Novix IT’s commitment to delivering industry-leading IT solutions that support the country’s rapidly growing digital economy and bolster cybersecurity efforts.

In today’s business environment, following best practices is no longer optional – it is essential. By joining over 200 IT Managed Service Providers in the ScotlandIS network, Novix IT now collaborates with a community committed to sharing knowledge, standardising quality, and building strategic partnerships for a more robust digital future.


Key Pillars of the ITMSP Best Practice Charter

Our alignment with the ITMSP Best Practice Charter is guided by several core principles, each designed to strengthen the IT service and cyber security, landscape and contribute to a resilient and forward-thinking digital community.

1. Driving Industry Consistency and Collaboration

Our engagement with the charter underscores a commitment to establishing a unified approach across the ITMSP community. We aim to deliver a consistent, high-quality experience for all clients, while actively collaborating with other providers to exchange strategies, insights, and best practices for enhanced industry standards.

2. Enhancing Cyber Resilience and Security

Participating in the charter reflects Novix IT’s dedication to fortifying cybersecurity resilience across the country’s digital economy. Through robust security practices, we help protect clients and contribute to a secure digital ecosystem, reinforcing our role as a trusted partner in safeguarding sensitive data and operations.

3. Promoting Transparency and Knowledge Sharing

Transparency and knowledge sharing are foundational to effective cybersecurity. Novix IT remains dedicated to openly discussing insights into vulnerabilities, threat management, and evolving best practices, strengthening our community’s security posture and supporting collaborative defence strategies.

4. Aligning with Best Practices and Governance

By aligning with the ITMSP Best Practice Charter, we commit to maintaining industry-recognised governance standards and best practices. This ensures our services meet and exceed client expectations, promoting operational consistency and accountability across the IT sector.

5. Committing to Social Responsibility

Our commitment to the ITMSP Best Practice Charter goes beyond operational excellence. We prioritise social responsibility, emphasising digital inclusion and the positive social impact of our services. Our efforts ensure that technology serves all communities fairly and contributes positively to Scotland’s social and economic landscape.

6. Creating Sustainable Value

As part of this initiative, Novix IT focuses on creating long-term value for our clients, partners, and the wider community. Our alignment with the charter reinforces our goal of fostering sustainable growth and security, positioning us as a reliable and future-ready IT provider.


Achieving Enhanced ITMSP Best Practice Charter Status

We are also excited to share that Novix IT has attained Charter Status within the ScotlandIS ITMSP Best Practice Charter. This recognition is reserved for IT Managed Service Providers that meet the charter’s essential standards and implement additional protocols to strengthen cybersecurity, operational performance, and service quality.

Our Charter Status signifies Novix IT’s dedication to:

  • Advanced Security Protocols – Adopting comprehensive security measures to protect client data and bolster digital resilience.
  • Continuous Improvement – Fostering an environment of constant improvement to keep pace with evolving industry needs and expectations.
  • Excellence in Service – Providing high standards of service, ensuring clients receive dependable, secure, and tailored IT solutions.

This distinction is a testament to our proactive approach to innovation and excellence, as well as our commitment to leading the industry in cybersecurity and service quality.


Why the ITMSP Best Practice Charter Matters

Our alignment with the ITMSP Best Practice Charter and our co-founder’s leadership role on the ScotlandIS board reflect Novix IT’s dedication to driving IT service standards forward. As digital threats evolve and the demand for secure IT solutions grows, the charter equips Managed Service Providers like Novix IT with the guidance needed to meet these challenges collaboratively and effectively.

Through our partnership with ScotlandIS, Novix IT stands ready to support Scotland’s digital economy with integrity, transparency, and a commitment to both innovation and quality.