Managed Business Communications

Business Communication
Seamless Connectivity

Enabling Better, Cheaper and smarter for your business

 

Connectivity and communications are absolutely key for your business, being like vessels that enable flows of data and communications within and outside of your business. Our internet services will take the burdens of managing your internet connectivity and ISP service management from your shoulders and help you to improve the speeds, reliability and security of your network’s connectivity. 

While our phone services offer a solution for unifying and scaling your communications cost-effectively using VoIP, a phone solution that enables calling to be conducted over an internet connection without the need for investing in and maintaining the physical infrastructure behind it. The results? Faster, better and more reliable connectivity and communications that empower your success. 

Needs & WANTS

FOCUSED ON WHAT MATTERS TO YOU

We understand that consistent, high-quality internet and phone services are more than just operational necessities—they’re the backbone of effective communication, productivity, and customer satisfaction. Whether you’re facing frequent disruptions, unclear communication, or the need to scale your operations, we know how critical it is to have reliable, flexible, and high-performance connectivity solutions.

White Ethernet icon

Struggling with Unreliable Connectivity?

We know how frustrating it can be when your internet connection is unstable. Our services ensure consistent, high-speed internet that keeps your business running smoothly, minimising downtime and maximising productivity.

phone icon

Need Clear and Reliable Communication?

Effective communication is the lifeblood of your business. Our phone services provide crystal-clear voice quality and reliable connections, so you can communicate with clients and colleagues without interruptions or misunderstandings.

White Setting icon

Concerned About Support When Issues Arise?

When connectivity issues occur, prompt and effective support is essential. We offer 24/7 support to ensure any issues are resolved quickly, keeping your business connected and minimising disruptions.

White cloud service icon

Looking to Scale Your Operations?

As your business grows, so do your communication needs. Our scalable internet and phone solutions grow with you, providing the flexibility to expand without the hassle, ensuring your business stays connected no matter its size.

Man working on computer
WHY CHOOSE US

Better Connectivity and communications await

Alongside unlocking the potential of your internet services we’ll help you to unify and rich your business communications using less. We take care of all of the heavy lifting for you, working to meet your goals and needs. 

Our VoIP phone solutions offer better telephony at a lower cost. Alongside offering the usual features of traditional telephony solutions, our VoIP solutions can integrate with 3rd party apps such as Microsoft Teams and your CRM, enabling you to streamline customer service and collaboration across the board. Being cloud-based, VoIP also enables your remote and mobile teams to communicate securely and reliably both at home and when they’re on the move.

Our Services

PROVIDING COMPREHENSIVE IT, CYBER SECURITY, CLOUD, AND STRATEGIC TECHNOLOGY SERVICES TO BUSINESSES ACROSS EDINBURGH AND BEYOND

Novix IT goes beyond just core managed IT services. We offer a comprehensive suite of solutions designed to empower your business across the technological landscape.
Cyber Security

VoIP PHone solutions

VoIP phone solutions are easy to scale, manage and adapt to changing needs, offering the capabilities of traditional PSTN and ISDN solutions. We offer end-to-end support with implementing VoIP, including finding the best solution for your business, designing and planning, and implementing it as well as onboarding for your team.

Cloud Services

ISP Management

Our ISP management service is a holistic solution with a simple goal: to give your business the fastest, more reliable, and secure internet service possible. We can help you to find and change vendors if superior suppliers can do this for your business, take care of rolling it out across your business, and then maintain and optimise it continually to ensure your connectivity is working to its full potential.

Streamlined Success

Our Implementation process

Bevel customize icon

Assessment & Consultation

We'll assess your IT environment to fully understand how it works and discuss your needs and goals with you. With an in-depth understanding, we'll be able to identify and propose the most aligned solution for your business.

Cog/settings icon

Solution Design and planning

We propose the solution to you and once agreed, will plan out a smooth and secure implementation. We'll ensure the implementation process will be disruption-free for your business and will take care of doing the heavy lifting for you.

Black question bubble icon

Procurement and implementation

We procure any hardware needed for the ISP or VoIP implementation, taking care of setup, configuration, and onboarding for your business. We will do this securely and smoothly and will ensure your team are comfortable with their new solution.

Support icon

Ongoing IT Support

We'll be there to offer ongoing IT support to you for your ISP or VoIP phone solution. We'll constantly monitor their performance and address potential issues before they can impact your business. If something does go wrong, a friendly voice will be ready to help you set things right quickly.

Power-Up IT Performance with a free IT assessment

On us! Uniquely comprehensive and built to secure and power-up your business, our IT assessment gives the actionable insights that you need to improve productivity and scalability across your business, while helping you to ensure continuity and safety from cyber threats. 

Check mark icon with drop shadow