Recommend Technology Platforms (RTP)

Our Recommended Technology Platform will help you keep your business working efficiently.

Why do we have a RTP?

Simply put, To keep your IT Trouble free

There are a million different types of technology out there in the world. Which makes it impossible for anyone to keep up with it all.

So, to make sure we can deliver first-class, fast, amazing service - we constantly work towards helping all of our clients use the Technology we know and love the best (we call this our Recommended Technology Platform or RTP for short).

We aim for all of our clients to use as much of our RTP as possible and we make sure we maintain deep knowledge and training on everything in our RTP so we can keep your IT Infrastructure nicely integrated, fast to support and world-class!

If you're thinking of partnering with us or already in the process and thinking "I don't have any of this stuff, am I going to be supported?", the answer is yes.

We will work with what you've got already and plan to move you gradually over to our recommended platforms through our Technology Business Review process.

 

Workstations

Desktops, Notebooks and Laptops

You'll find that anyone who recommends a Laptop or Desktop is based on their own experiences. We are no different. We have been using Lenovo and HP laptops and desktops for many years because we find them reliable overall, but when there are issues like any brand, we've seen their support to a high standard for our clients.

Today's default option for any workstation is a laptop, not a desktop. For modern desktop processing, the hardware specifications between laptops and desktops are so similar today that other areas of comparison come into play when deciding between a laptop and a desktop. Desktops are pretty much fixed to the desk, you can take them with you, they generally don't have peripheral accessories like a microphone and webcam built in.

Whereas a laptop is compact, lightweight, and just as powerful as a desktop and you can take it with you to work on the go or at home.

  • Lenovo Thinkbook or Carbon Laptops
  • HP ProBook/Elitebook Laptops
  • Lenovo or HP Desktops for some instances
  • Intel i5 Processor (10th Gen) as minimum or AMD equivalent
  • Solid-state Drive
  • 16GB of RAM
  • Less than three years old
  • Or less than five years old and covered by an extended manufacturer warranty

Servers

On-Premise Server Hardware

Our chosen server manufacturer is HP. Like workstations, we've found them to be reliable and support to be of a good standard when it's needed. Servers must have a backup solution in place, supported by a UPS to protect the equipment from power issues and licensed accordingly to the software installed on the hardware.

  • HP Proliant Servers
  • Synology NAS
  • Less than 5 years old
  • Covered by a manufacturer's warranty
  • Licensed correctly
  • Supported by an Uninterruptable Power Supplier Battery Pack
  • Backup Implemented

 

Networking

Routers, Firewalls, Switches, Access Points, and Point-to-Point

Meraki and Ubiquiti are the core of our recommended network setups. They are both cloud-managed solutions making administration and management of your IT environments simple and standardised for our team. Network cabling must be of a good standard with a minimum rating of Cat5e

  • Meraki Firewalls with licensing
  • Ubiquiti Switches
  • Ubiquiti Wireless Access Points
  • HP Printers
  • Modern network cabling infrastructure
  • Minimum Cat5e, recommended cat6

Software

Approved Software

All software must be correctly licensed per the manufacturer's terms of use. Line of business applications must have support with an active agreement with the supplier.

  • Office 2019 and above
  • Microsoft 365 Application Software
  • Windows 10 and above
  • Adobe Products
  • Google Chrome
  • Zoom

Unapproved Software

  • Unlicensed or pirated software
  • Free tuneup utilities
  • Third Party or free Anti-Virus products
  • Remote Access Software such as TeamViewer or Logmein

Our Trusted Vendors

Trusted Hardware Partners who we trust with our RTP

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